Showing posts with label passenger rights. Show all posts
Showing posts with label passenger rights. Show all posts

Monday, 19 November 2018

Indication of air fares under EU law: CJEU rules on the appropriate currency

The Court of Justice of the EU (CJEU) has ruled that air carriers have to indicate air fares for intra-EU flights in the currency of either the place of departure or the place of destination of the particular flight.

Sunday, 23 September 2018

EU261 and prohibition of claim assignment: German Regional Court finds clause unfair


The Regional Court (Landesgericht) of Nuremberg-Fuerth in Germany found unfair a clause in the general terms and conditions of an airline that prohibits the assignment of claims under Regulation 261/2004 (EU261) to claims handling companies.

Monday, 17 September 2018

EU261: CJEU on ticket price to be reimbursed


The Court of Justice of the EU (CJEU) has ruled that in case that passengers are entitled to reimbursement of the price of their ticket under Regulation (EC) No 261/2004, then such price comprises also the commission of the intermediary, if the air carrier knew about the commission.

Sunday, 3 April 2016

CJEU clarifies procedural issues on enforcement of Regulation 261/2004 on passenger rights



Two recent judgments of the Court of Justice of the European Union (CJEU) have clarified some important procedural aspects on the enforcement of Regulation (EC) No 261/2004 on passenger rights in cases of long delays, cancellation of flights and denied boarding. The first judgment concerned the role of national enforcement bodies under the Regulation 261/2004. The second one related to questions of international jurisdiction and applicable procedural rules in case of a European payment issued for claims arising out of the Regulation.

Monday, 4 January 2016

CJEU rules on VAT for unused passenger tickets: A judgment with hidden consumer-law implications?

The Court of Justice of the EU (CJEU) judged recently that airlines have to pay Value Added Tax (VAT) for unused, non-refundable airline tickets. This might have implications on the right of passengers to claim also VAT refund in case of unused (partly) refundable tickets.

Tuesday, 25 November 2014

CJEU: Collision of an aircraft with a mobile staircase no “extraordinary circumstances” under Reg. 261/2004

The Court of Justice of the EU (CJEU) issued a Reasoned Order on the case C-394/14 Siewert et al., which clarified that a collision of an aircraft with a mobile passenger staircase (ramp stair) on the tarmac does not constitute ‘extraordinary circumstances’, which exonerate the air carrier from its duty to provide compensation for long delay under the Regulation (EC) No 261/2004 on passenger rights in the event of long delay, cancellation of flight and denied boarding.

Thursday, 4 September 2014

Regulation (EC) No 261/2004: CJEU defines ‘arrival time’

The Court of Justice of the EU (CJEU) delivered today its judgment on the case C-452/13 Germanwings, in which it defines the notion of ‘arrival time’ in the framework of Regulation (EC) No 261/2004 on passenger rights as the time ‘at which at least one of the doors of the aircraft is opened, the assumption being that, at that moment, the passengers are permitted to leave the aircraft’. 

Tuesday, 24 June 2014

Regulation 261/2004: English CA on “extraordinary circumstances” and time bar to claims

The England and Wales Court of Appeal delivered two judgments on the interpretation of “extraordinary circumstances” and the time bar to compensation claims under Regulation (EC) Nr. 261/2004 on passenger rights in the event of flight long delay, cancellation and denied boarding. The judgments are in line with previous case law of the Court of Justice of the EU (CJEU) on these issues.

Friday, 23 May 2014

European Commission releases report on complaint handling and enforcement of the Air Passenger Rights Regulations

The European Commission released a report on the application and enforcement of the EU Regulations on the rights of air passengers, i.e. Regulation 261/2004, which lays down passenger rights in case of long delay, flight cancellation and denied boarding, and Regulation 1107/2006, which provides for the rights of persons with reduced mobility. The report contains statistics for the period 2010-2012, based on data reported by the National Enforcement Bodies (NEBs) and Eurocontrol. The statistics provide very interesting information.

Tuesday, 1 April 2014

LH pilot strike and passenger rights

The pilots of the German carrier Lufthansa (LH) are on strike from Wednesday 2 April to Friday 4 April demanding higher wages and better retirement schemes. As a result, about 3.800 flights will be cancelled (see more here). From a legal view, it is worth highlighting a few issues on passenger rights according to EU law in such cases.