Showing posts with label PRM. Show all posts
Showing posts with label PRM. Show all posts

Friday, 23 May 2014

European Commission releases report on complaint handling and enforcement of the Air Passenger Rights Regulations

The European Commission released a report on the application and enforcement of the EU Regulations on the rights of air passengers, i.e. Regulation 261/2004, which lays down passenger rights in case of long delay, flight cancellation and denied boarding, and Regulation 1107/2006, which provides for the rights of persons with reduced mobility. The report contains statistics for the period 2010-2012, based on data reported by the National Enforcement Bodies (NEBs) and Eurocontrol. The statistics provide very interesting information.